Política de envio
Order Processing & Shipping Policy – FitVortex
Order Processing
All orders are processed within 2–3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days.
Please allow additional time during promotional periods or peak shipping seasons.
Standard Shipping
We aim to ship your order quickly and securely.
After processing and dispatch from our warehouse, items typically arrive within 7–14 business days, though this may vary depending on the shipping location and local circumstances.
International Shipping
We offer international shipping to most countries worldwide.
Shipping times for international orders may vary based on destination and local factors such as customs clearance.
Customers are responsible for any customs duties, taxes, or import charges that may apply.
Order Tracking
Once your order has shipped, you will receive an email with tracking information so you can follow its journey.
Damaged Orders
FitVortex is not responsible for products damaged or lost during shipping.
If you received your order damaged, please contact the shipping carrier directly to file a claim.
Keep all packaging materials and damaged items before filing the claim.
Order Changes
If you need to change or cancel your order, please contact us immediately.
Once your order has been processed by our warehouse, we will be unable to make any changes.